FAQ

Chroma VR Rides are immersive virtual reality experiences that simulate real-world rides, adventures, and thrilling scenarios using VR goggles and motion platforms.

Herozone VR is a wireless multiplayer virtual reality experience where families, friends, or teams can enjoy exciting cooperative and competitive games across different levels and themes.

Chroma VR Rides: No advance booking is required. Walk-ins are welcome.

Herozone VR Gaming: Yes, bookings are required as sessions are reserved in advance.

Chroma VR Rides: No refunds or exchanges after purchase.

Herozone VR Gaming: You may change your booking time up to 24 hours before your scheduled session. No refunds are available, only time exchanges.

After purchasing your ticket online, you will receive a confirmation email with your booking details. Please bring this email (digital or printed) to the counter on the day of your visit.

Yes. All online tickets must be exchanged at the counter for a Chroma Membership Card before your VR experience begins.

The Membership Card serves as your entry pass and also automatically enrolls you into our exclusive Chroma Membership Program.

- Birthday treats and special offers

- Exclusive member-only promotions

- Priority access to new rides and games

- Invitations to exclusive events

No, it’s completely free! Every online ticket purchase automatically qualifies you for membership upon card exchange at the counter.

Yes, please bring your Membership Card each visit to enjoy your perks and streamline your check-in.

Contact no. : +60 12 6849859

Email: chroma.evr@gmail.com